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Deleting your account or data

Delete your Trinance account, a profile, or everything, and what happens to each.

Delete your Trinance account

  1. Go to More → Trinance account.
  2. Under Danger zone, tap Delete account.
  3. Read what's deleted, type your email to confirm, and tap Delete account forever.

What's deleted: your Trinance account and its sign-in on every device, and your linked banks, which are disconnected from bank sync. A plan billed outside the App Store is ended so it won't renew.

What stays: everything in your profiles on your iPhone, including accounts, transactions, budgets and goals.

App Store subscriptions keep renewing until you cancel them. Cancel first in Settings → your name → Subscriptions → Trinance. The delete screen has a button that takes you there.

This can't be undone. You can create a new account later with the same email, but it starts fresh.

Delete a profile

  1. Open the profile you want to delete.
  2. Go to More → Settings and, under Danger zone, tap Delete this profile.
  3. Type the profile's name to confirm, and enter its passcode if it has one.
  4. Tap Delete profile forever.

Every account, transaction, bill, goal and setting in that profile is erased from your iPhone. Your other profiles aren't touched. Want a copy first? Use Back up this profile.

Delete everything

Deleting Trinance from your iPhone erases every profile on it. It doesn't delete your Trinance account or cancel a subscription; do those separately as above.

Privacy requests

To ask what data we hold about you, or to have it deleted, email [email protected]. We respond within 30 days.